BRIGHTCODE LLC — Customer Services and Promotional SMS/MMS Program
Program. BRIGHTCODE LLC provides optional text messaging about customer inquiries, support, projects and requested services. Customers who separately choose promotional messaging may also receive offers, service announcements and business updates. Your choices determine which messages you receive. The program covers SMS and, where supported, MMS.
Enrollment. When online enrollment is available, visit our SMS enrollment page and enter a US mobile number that you own or are authorized to use. Choose service messages, promotional messages, or both, using the separate optional checkboxes. Neither is selected by default. Providing a number, making a purchase or contacting us alone does not enroll you in recurring promotional messaging. Consent is not a condition of purchase. For online enrollment, including invitations sent from your customer record, we request confirmation from the provided phone before activating a subscription. We may also record valid authorization you previously provided through another documented method, such as an external form, signed document or written email acceptance, for the message subjects and mobile number that you authorized. Such a record does not require you to repeat the online enrollment process and does not remove a later opt-out. If messaging is not yet available, requests remain pending and may expire; they do not authorize immediate messaging. We retain evidence of your choices and confirmation. This program does not offer public keyword-only enrollment.
Frequency and charges. Service and promotional message frequency varies based on your requests, projects and our campaigns. Message and data rates may apply according to your wireless plan.
Stop. Reply STOP to the sending number to unsubscribe from this program. We may send a final confirmation of your opt-out. Further program messages remain blocked unless you provide valid renewed consent and complete the required reactivation steps. Re-enrollment does not occur merely by submitting the website form. You may also contact info@brightcodeinnovations.com to request removal.
Help. Reply HELP for assistance or email info@brightcodeinnovations.com. You can use email to request services without subscribing to text messages.
Availability. Delivery depends on carrier processing, coverage and technical conditions. Carriers are not liable for delayed or undelivered messages. Messaging availability does not guarantee delivery. This program is not for emergencies.
Privacy. See our SMS Privacy Policy at https://www.brightcodeinnovations.com/sms-privacy for information about mobile data and consent records.
Changes. We may update these terms or discontinue the program. Updates do not expand your existing consent to new message subjects. We obtain additional consent before sending messages outside your authorized scope. Contact BRIGHTCODE LLC at info@brightcodeinnovations.com with questions.